Now Hiring - Call Center Representative in Roswell, GA

At Carl Black Automotive, we acquire thousands of leads per month to be processed. Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response. This is a Full-Time position that provides our benefits package with flexible schedule of 40 hours per week.

The Call Center Specialist position has a base hourly pay + commission pay scale.

Job Duties:

• Handling sales inquiries via phone/internet, making approx. 100-120 calls/day, setting appointments for the sales team.
• Work closely with sales and service associates following through on all internet leads, and phone calls on a daily basis.
• Commission consists of Appointments Shown & Sold, with bonuses paid for volume, averages, and consistency.
• Team Environment - we all work together to provide the best customer experience.
• Accountability - We track your metrics daily to ensure we are maximizing your opportunity, as well as providing the best experience for our clients.

Minimum Qualifications:

• Excellent PC skills with Microsoft office products.
• Must be able to effectively complete tasks in a deadline-driven environment.
• Strong verbal and written communication skills.
• Strong organization with great attention to detail.
• Self Motivated.
• Pleasant phone voice with great people skills.
• Must be able to perform in a fast paced environment.
• Must have an energetic phone personality and able to handle concerned customers.
• Must be able to work full-time hours, some nights, Saturdays, and/or Sundays.

Benefits:

• Hourly pay PLUS monthly commission based on performance.
• Flexible Schedule
• Paid vacation
• Medical and Dental insurance available
• Life insurance
• 401k